For Brinnam Energy

This Privacy Policy explains how Brinnam Energy (“we”, “us”, “our”) collects, uses, stores, and protects the personal information provided by users, customers, business partners, dealers, operators, and visitors through our website https://brinnamenergy.com/, enquiry forms, communication channels, EV charging solutions, and related services.

Brinnam Energy is committed to protecting your privacy and handling personal information in accordance with applicable Indian laws, including the Information Technology Act, 2000, applicable rules, and the Digital Personal Data Protection Act, 2023. The Government of India has also notified the DPDP Rules, 2025, for operationalising the data protection framework.

By using our website, submitting an enquiry, contacting us, or using our services, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

• Name
• Phone number / mobile number
• Email address
• City, state, and business location
• Business name
• Turnover range or business category, if submitted through our enquiry form
• Query or message submitted by you
• Product or service interest, such as AC chargers, DC fast chargers, home charging solutions, or EV charging infrastructure
• Technical information such as IP address, browser type, device information, pages visited, and website usage data
• Any other information voluntarily provided by you through our website, email, phone, forms, or other communication channels

2. Purpose of Collecting Information

We collect and use your information for the following purposes:

• To respond to enquiries and quotation requests
• To provide information about our EV charging products and services
• To understand customer requirements and recommend suitable charging solutions
• To communicate with customers, partners, dealers, vendors, and service providers
• To process business proposals, service requests, installations, and support queries
• To improve our website, products, services, and customer experience
• To maintain records for business, legal, accounting, and compliance purposes
• To send updates, promotional communication, or service-related information, where permitted by law

3. Consent

By submitting your personal information through our website, contact form, email, phone, or any other communication method, you consent to the collection, use, and processing of your information for the purposes mentioned in this Privacy Policy.

You may withdraw your consent or request correction/deletion of your personal information by contacting us at the details provided below. Withdrawal of consent may affect our ability to provide certain services or respond to your requests.

4. Use of Cookies and Tracking Technologies

Our website may use cookies or similar technologies to improve user experience, analyse website traffic, remember preferences, and improve website performance.

You may disable cookies through your browser settings. However, some parts of the website may not function properly if cookies are disabled.

5. Data Security

We take reasonable technical and organisational measures to protect your personal information from unauthorised access, misuse, disclosure, alteration, loss, or destruction.

However, no method of internet transmission, electronic storage, or website operation is completely secure. Therefore, while we make reasonable efforts to protect your information, we cannot guarantee absolute security.

6. Data Retention

We retain your personal information only for as long as necessary to fulfil the purposes mentioned in this Privacy Policy, unless a longer retention period is required by law, business needs, dispute resolution, accounting, or regulatory compliance.

When personal information is no longer required, we may delete, anonymise, or securely archive it.

7. Sharing of Information

We do not sell your personal information.

We may share your information only in the following cases:

• With our internal team for enquiry handling, sales, support, installation, or service purposes
• With trusted vendors, service providers, dealers, installation partners, or technology partners where necessary to provide services
• With payment, hosting, analytics, CRM, or communication service providers
• When required by law, government authority, court order, or legal process
• To protect our legal rights, business interests, users, or the security of our services

Where third parties are involved, we take reasonable steps to ensure that your information is handled securely and only for permitted purposes.

8. Third-Party Links

Our website may contain links to third-party websites, social media pages, or external platforms. We are not responsible for the privacy practices, content, security, or policies of such third-party websites.

Users are advised to read the privacy policies of any third-party websites they visit.

9. User Rights

Subject to applicable laws, you may have the right to:

• Request access to your personal information
• Request correction of inaccurate or incomplete information
• Request deletion of your personal information
• Withdraw consent for certain processing activities
• Object to or restrict certain uses of your information
• Raise a grievance regarding handling of your personal data

To exercise these rights, please contact us using the details mentioned below.

10. Contact Us / Grievance Contact

For any questions, concerns, corrections, withdrawal requests, or privacy-related grievances, you may contact:

Brinnam Energy
Head Office: LGF 04, Sai Arcade, Ashok Nagar, Ranchi, Jharkhand
Corporate Office: F15, Block D, Noida Sector 63
Regional Office: F1 PH1, Tribhuwan Gopal Enclave, Khajpura, Patna – 800014
Email: brinnamenergy@gmail.com
Phone: +91 98702 28159

11. Updates to This Privacy Policy

We may update or modify this Privacy Policy from time to time to reflect changes in our business practices, legal requirements, or website features.

The updated Privacy Policy will be posted on this website. Your continued use of our website or services after such updates will mean that you accept the revised Privacy Policy.